Solutions by sector
E-commerce
The calls that decide whether a Tier-2 delivery succeeds.
Where we deploy
The calls an agent takes here.
Same models, same dialer, same CRM schema as every other sector. Only the conversation changes.
COD confirmation before dispatch
Intent confirmed before the parcel moves. That is where RTO cost goes.
Delivery rescheduling
A new slot agreed and written to the system.
Return pickup coordination
Pickup window confirmed, reason code captured.
Abandoned-cart recovery
A short call within minutes, while intent still exists.
Order status
Proactive calls that take the largest query type off the queue.
Low-value, high-volume calls where handling time is cost. They never justify a human seat — which is why they go unmade, and why RTO stays high.
Where to start
Bring us one campaign.
Point us at a single e-commerce campaign — your script, your languages, your CRM — and we build the agent against it.
You hear it on a real call before anything is committed.
Other sectors